Adventureland Park - Food & Beverage Intern - Marketing

Supervisory Duties: 

• Supervise the daily operations of the F&B Marketing team and any other assigned departments 

• Lead by example, attitude, and as a representation of Adventurelands core values 

• Act as an approachable mentor and coach to all assigned hosts 

• Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed 

• Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline. 

• Ensure that all required meal and other breaks are being given in accordance with Iowa law 

• Assist with team scheduling and timekeeping activities 

Departmental Duties: 

• Learn and lead the operations of assigned areas of F&B department 

• Lead and complete special projects to enhance marketing and sales strategies for the F&B department 

• Participate in all aspects of food preparation and sales during peak times 

• Use content creation tools (e.g. Canva, Adobe Illustrator) to update and create menus and marketing signs  

• Photograph menu items for promotional use  

• Collaborate with Graphic Designers to produce fresh and exciting departmental materials  

• Collaborate with park leadership to improve theming and marketing of F&B outlets  

• Participate in the printing, mounting, and installation of signs   

• Identify areas of improvement for departmental marketing 

• Assist product ordering, stocking, rotation, and maintenance of inventory levels  

• Identify new opportunities for improving sales, marketing, and operating efficiency  

• Ensure regulatory compliance and process enforcement, including Labor Department regulations and maintaining all food safety practices  

• Collaborate with supervisors and department managers to accomplish tasks   

• Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate. 

• Participate in social activities with international college students  

• All other duties as assigned by leadership 

Education and Experience: 

• Recent graduate or at least 2+ years undergraduate study in Marketing, Hospitality, Business Management, Event Management, or a related major. 

• 1+ years of previous work experience, preferably in a marketing, web-design, or content creation role 

• Previous experience with graphic design software (Adobe, Canva)  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. 

Requirements:   

• Must be at least 18 years of age to comply with Iowa Child Labor Laws 

• Ability to work flexible schedule, including evenings, weekends, and holidays, open to close 

• Ability to lead and motivate assigned teams of hosts 

• Must be able to roll-up sleeves and assist with all F&B-related positions to ensure continuous and successful operation 

• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner 

• Previous work experience in marketing, sales, social media, and content creation preferred 

• Ability to effectively respond to negative online (or in-person) feedback without taking it personally or conveying negative emotion 

• Good photography skills would be a plus 

• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment. 

• Ability to portray a positive, professional attitude at all times 

• Ability to follow direction, multi-task, and work as part of a team as well as independently 

• Must possess strong written and verbal communication skills 

• Must possess strong attention to detail and problem-solving abilities 

• Must be proficient in Microsoft Excel, Word, and Power Point. 

Physical Requirements: 

• Ability to stand, walk, and remain on feet for majority of the workday 

• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders 

• Ability to remain sedentary for extended periods of time, while using a computer 

• Ability to withstand heat and humidity from the food preparation equipment 

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more 

Working Conditions: 

• This role will be based in both an office setting as well as other indoor and outdoor park locations 

• Subject to frequent interruptions and requests that may require reprioritization of activities 

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions 

• Subject to high noise levels, flashing lights, and heavily populated environments 

• May be  to participate in onsite and offsite special events 

Host benefits: 

Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! 

Adventureland Perks & Benefits: 

• Flexible schedule 

• Ability to cross-train and learn unique skills across various departments 

• Free admission to Adventureland and select Entertainment parks on your days off 

• Invitations to exclusive company-sponsored host events throughout the season 
    
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!