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Warranty Writer

Campers Inn Inc
Full-time
On-site
Hatfield, Pennsylvania, United States

Campers Inn RV, a values-driven organization and the largest family-operated RV dealership is currently seeking a Warranty Writer!

At Campers Inn RV, our vision is to be the Trusted Resource and preferred dealership for our employees, customers and partners, and the industry’s innovation leader and positive disruptor. Positioned for global growth, we are the most respected brand in the business, creating value with all of our dealerships by providing career opportunities for our employees and making our communities better. We are guided by our company’s values of Integrity, Teamwork, Continuous Improvement and Corporate Sustainability, at all levels and in all areas of both our business and individual work decisions and actions. 

Established in 1966 by Art and Fran Hirsch, Campers Inn RV has grown to become the Nation's Largest Family-Operated RV Dealership with over 40 locations in 18 states. Established on the principle that every customer deserves to be treated fairly and with respect, we focus on providing 5-star customer service to everyone who walks through our doors. Since 2010, Campers Inn RV has been consistently named Top 50 RV Dealership in the U.S. and was recently named, by RVBusiness, one of the Top 5 Blue Ribbon RV Dealerships.

What We Offer

  • Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
  • Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including: 
    1. Major Medical Insurance
    2. Dental Insurance
    3. Vision Insurance
    4. Life Insurance (Basic, Supplemental, Spouse, and Child available)
    5. Employee Assistance Program (EAP)
    6. Paid Time Off
    7. Qualified retirement plan (401k) with Employer Match 
  • Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

  • Contacts manufacturers and OWM’s to obtain authorization to perform repairs
  • Applies for payment after authorization and repairs are completed
  • Follows up on collecting warranty payments
  • Work closely with technicians to understand and relay needed repairs to manufacturers 

Qualifications

  • Education: 
    1. High school diploma or equivalent is required
  • Experience:
    1. A minimum of one year’s RV service experience preferred
  • Abilities:              
    1. Demonstrated excellent oral and written communications skills, along with excellent interpersonal skills
    2. Solid communication skills. Must be able to demonstrate effectiveness working with various levels of management, staff and/or outside contacts
    3. Ability to use a computer and other office equipment
    4. Proficient with MS Office
    5. Ability to multitask in a fast paced environment
    6. Reliable and strong work ethic
    7. Self-motivated and able to work under minimal supervision
    8. Ability to organize various physical tasks through adjusting, climbing ladders, connecting, lifting, pulling, pushing, or bending 

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.