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Sportsbook Bet Writer

Mount Airy Casino Resort
Full-time
On-site
Mount Pocono, Pennsylvania, United States

Job Details

Main Location - Mount Pocono, PA
Full-Time/Part-Time
Any

Description

Position Overview:

It is the responsibility of the Sportsbook Writer to deliver exceptional service by providing our guests with sports information and writing/redeeming sports tickets. The Sportsbook Writer is familiar with the range of betting offers and actively communicates these to our guests.

 

Essential Job Functions:

  • Welcomes guests to the Sportsbook.
  • Explains Sportsbook promotional programs to potential guests, hands out informational brochures and keeps guests informed of all promotional activities and events.
  • Responsible for being well-versed in the products and services offered in the Sportsbook room and the ability to promote them to guests.
  • Communicates effectively when explaining wagering to new guests.
  • Responsible for obtaining a cash bank at the start of the shift and returning the bank at the conclusion of the shift.
  • Responsible for writing and processing tickets as requested by guests.
  • Responsible for verifying and processing winning tickets.
  • Complies with all internal controls and procedures related to departmental operations.
  • Clearly communicate all pertinent information and any irregularities to your supervisor or manager.
  • Handles guests questions and disputes; resolving complaints and difficult situations in a calm and patient manner.
  • Ensures compliance with Pennsylvania Gaming Control Board regulations and with the company’s internal controls.
  • Ensure compliance with currency transaction requirements, Title 31, and money laundering and other gaming requirements.
  • Must be a minimum of 18 years of age or older upon employment.
  • High School diploma or GED required. 
  • Must be able to be approved for and maintain a valid license as required by the PA Gaming Control Board.
  • Ability to work long hours within a smoking environment, employee will be exposed to smoke.
  • Performs other duties as assigned.

Qualifications

 ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to stand for long periods of time, walk, and move through all areas of the casino.
  • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, employees, and members of the business community in all situations.
  • Adequate manual dexterity to operate office equipment and engage in light lifting.
  • While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

Other Skills/Abilities:

  • Must be able to obtain and maintain a gaming license as required by the PGCB.
  • Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
  • Must be able to work nights, weekends and holidays as required with occasional travel.
  • Employment is contingent upon a favorable outcome of a background investigation and drug screening.

 

The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.                   

               

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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