Service Writer

K&D is a family owned and operating business who prides itself on taking care of both its customers and employees. We are looking for those who want to not just do the job but crush it and be rewarded for hard work through performance-based incentives.

K&D Factory Service, Inc. is seeking a customer focused individual in our York branch to provide support to the manager and technicians as well as customers via telephone and walk-in traffic.

Responsibilities and Duties

• Answering the phone in a professional manner
• Greeting and assisting customers in a professional manner
• Documenting work orders in S2000 (online database system)
• Assist the manager with the parts inventory for the branch