Senior Manager, Marketing Communications

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. 

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.   

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work; 

Thrive in the excitement of the ever-challenging environment of modern medicine; and 

Are committed to achieving superior health outcomes for people living with rare and devastating diseases. 

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.  

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid preferred, or remote)

Classification: Exempt

Status: Full-Time

Reports to: VP, Corporate Strategy and Marketing

Purpose

As Senior Manager of Marketing Communications, this position is the architect of our voice across every channel, driving interest, engagement and action. This is a role for a strategic thinker who also happens to love the craft—someone who can spot the core message in a sea of detail, translate it into language that resonates, and carry it through from planning to execution.

The Senior Manager owns the planning and delivery of communications that elevate our brand, engage our audiences, and support commercial success. From sales tools to thought leadership, PR to social media, this role ensures every deliverable is clear, consistent, and on brand, collaborating closely with colleagues in marketing, sales, and leadership to bring our value proposition to life in a way that resonates. As a champion of an audience-first approach—starting with objectives, not tactics – the Senior Manager ensures our message always lands with impact.

Responsibilities

• Develops and executes integrated marketing communications plans across multiple channels and formats—sales collateral, web, events, decks, thought leadership, PR, and social media.
• Amplifies ideas so that one-off tactics can become surround sound campaigns.
• Prioritizes the air waves so we focus on the messages that matter, doing fewer things better to drive outsized impact.
• Leads PR strategy and execution, collaborating with stakeholders to identify story opportunities, draft press materials, manage outreach, and cultivate media relationships.
• Collaborates with executives to shape their voice in thought leadership content, presentations, and key internal or external communications.
• Drives content calendars and campaign execution across owned, earned, and paid channels.
• Measures performance and continuously optimizes messaging and formats.
• Partners with designers, freelancers, and cross-functional teams to bring content to life.

Required Qualifications

• Minimum of seven (7) years of experience in marketing communications, PR, content, or brand roles—preferably in B2B or healthcare sectors.
• Exceptional writing, editing, and storytelling skills—able to simplify the complex and drive engagement.
• Experience leading multi-channel communications plans and content calendars.
• Demonstrated track record of producing high-impact content across sales, digital, PR, and events.
• Experience driving content across multiple touchpoints, not just contributing to them.
• Strong project management skills with the ability to juggle priorities and meet deadlines.
• Excellent skills in MS Office suite (Work, Outlook, PowerPoint, Teams, Excel, etc.) 

Preferred Qualifications:

• Experience supporting sales enablement or commercial teams.
• Familiarity with tools such as HubSpot, CMS, etc.
• Comfort with AI tools and willingness to experiment.

Work Environment

This position works in a professional home or office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This role requires occasional travel (<15%), such as photo/video shoots and industry events.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading and working with various forms of data on a screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

Hybrid, remote and flexible on-site work schedules are available, based on the position.  PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!   Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.  Of course we offer paid holidays too!

Equal Opportunity

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.