Restaurant Systems Specialist | IT, Marketing, Hiring, Customer Service | Greater Philly Region | $60-80K DOE

Job Title: Restaurant Systems Specialist

Concept Type: Fast-Casual

Location: Greater Philly Region

Salary: $60,000 - $80,000 (depending on experience)

We are partnered with a premier fast-casual concept that is rapidly expanding and beloved for its commitment to fresh, high-quality ingredients and a vibrant, customer-focused atmosphere. With a strong presence in Pennsylvania and Delaware, this brand is celebrated for its innovative approach to classic favorites, making everything from scratch daily. We are seeking a dedicated and tech-savvy professional to join their dynamic team and support their continued growth.

Job Qualifications

The ideal candidate for the Restaurant Systems Specialist position in Ardmore, PA will possess the following qualifications:

• Proven experience in managing technology systems within a multi-unit restaurant or retail environment.
• In-depth knowledge of Point of Sale (POS) systems, including maintenance, programming, and troubleshooting.
• Experience with third-party delivery platforms (e.g., DoorDash, Uber Eats) and their integration into restaurant operations.
• Familiarity with digital menu boards and display systems.
• Strong project management skills, with experience overseeing technology installations and upgrades.
• Ability to contribute to marketing initiatives, particularly in the execution of digital promotions and limited-time offers.
• Experience in the hiring and interviewing process for technical or operational roles is a plus.
• Excellent problem-solving skills and the ability to work independently in a fast-paced environment.

Job Responsibilities

The Restaurant Systems Specialist will be the go-to expert for all technology-related functions across the restaurant group. Key responsibilities for this Ardmore, PA-based role include:

• Managing and maintaining the company’s POS system, including programming menu updates, promotions, and limited-time offers.
• Overseeing all third-party delivery platforms, ensuring seamless integration and operational efficiency.
• Managing and updating content on digital menu boards and display systems across all locations.
• Coordinating the installation of new hardware and software as the company expands.
• Collaborating with the marketing team to implement technology-driven campaigns and promotions.
• Assisting in the hiring, interviewing, and training of staff on new and existing technology systems.
• Serving as the primary point of contact for all technology-related support and troubleshooting.

This Restaurant Systems Specialist position is a critical role for our operations in Ardmore, PA, and we are looking for a candidate who is passionate about leveraging technology to drive business success. If you are a skilled Restaurant Systems Specialist ready for a new challenge in Ardmore, PA, we want to hear from you.

For immediate consideration, please email your resume directly to matt@geckohospitality.com.