Digital Experience Integration Developer

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.

What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

We are seeking a highly skilled and collaborative Digital Experience Integration Developer to design, build, and maintain integrations that power PCNA’s digital experience ecosystem. This role plays a key part in connecting core business systems—including the website, Salesforce, and third-party industry platforms like ASI and SAGE—to ensure seamless data flow, accurate product information, and a unified customer experience.

The Digital Experience Integration Developer will work across product, marketing, sales, and IT teams to enable and enhance integrations for product content, images, and transactional data. This includes connecting systems such as the PLM, PIM, DAM, websites, and Salesforce to ensure consistency of data and automation across customer-facing channels.

The ideal candidate combines strong technical integration expertise with an understanding of digital commerce and promotional products industry standards (such as PromoStandards). This role is well-suited for a problem solver who thrives on optimizing data flow, improving system connectivity, and enabling better digital experiences through technology.

Key Responsibilities

• Develop, maintain, and optimize integrations between internal and external systems, including the website, Salesforce, ASI, SAGE, PLM, PIM, and DAM.
• Design and implement APIs, data transformations, and automation processes to ensure efficient, accurate data exchange between platforms.
• Support product data integrations, ensuring product attributes, pricing, inventory, and imagery are properly synchronized across systems and customer-facing channels.
• Enhance account and contact synchronization between Salesforce and the website to improve lead management, account hierarchies, and customer access.
• Enable and maintain data flows for order history, sales activity, and customer insights between Salesforce and other systems.
• Implement and support PromoStandards integrations with distributors and third-party platforms, ensuring compliance and optimal data exchange.
• Collaborate with the Digital Experience and IT teams to troubleshoot and resolve integration issues, maintain uptime, and improve performance.
• Document integration workflows, mappings, and configurations to ensure clarity, traceability, and supportability across teams.
• Partner with Product and Marketing teams to ensure product content and imagery are accurately reflected across all connected systems.
• Participate in integration design reviews, testing, and deployments, following established DevOps and change management practices.
• Monitor integration performance and data quality, proactively identifying and resolving discrepancies or system errors.
• Contribute to digital transformation projects, bringing ideas and technical expertise to improve automation, scalability, and system efficiency.

Skills and Knowledge

• Strong technical experience in system integration, data APIs, and middleware tools.
• Proficiency with RESTful APIs, JSON, XML, and integration frameworks (e.g., MuleSoft, Boomi, Azure Logic Apps, or similar).
• Familiarity with Salesforce data structures (Accounts, Contacts, Opportunities, MQLs) and integration methods (API, Bulk API, Apex, Data Cloud or Flow).
• Experience integrating with PIM, PLM, and DAM systems, and understanding of digital content workflows.
• Knowledge of PromoStandards specifications for product data, media, and inventory preferred.
• Understanding of eCommerce and digital experience platforms, ideally including website CMS or commerce systems.
• Strong problem-solving and debugging skills with attention to detail.
• Experience with data mapping, error handling, and logging in integration environments.
• Clear communicator with the ability to translate technical concepts for non-technical stakeholders.
• Collaborative mindset with comfort working across Marketing, IT, Product, and Sales teams.

Minimum Qualifications

• Bachelor’s degree in computer science, information systems, or a related technical field (or equivalent experience).
• 5+ years of experience in integration development or digital systems engineering.
• Hands-on experience developing integrations between Salesforce, web platforms, and enterprise applications.
• Experience with data management, API design, and middleware platforms.
• Familiarity with PromoStandards or the promotional products industry preferred.
• Demonstrated ability to manage multiple integration projects in a fast-paced, evolving environment.

Residency Requirements: 

Must be located in one of the following states: California, Colorado, Florida, Georgia, Illinois, Kentucky, Massachusetts, Michigan, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah.

Together we inspire pride

We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience.  We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.

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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.

Fraud Disclaimer:

PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.