Digital Advertising (PPC) Department Manager

We’re seeking extraordinary people who want to contribute to a fast-growing digital marketing agency with a proven track record of success for clients around the world.

As the Digital Advertising (PPC) Department Manager, you’ll play a critical role in refining and expanding our digital advertising services, ensuring client campaigns deliver measurable results, and aligning department initiatives with broader agency goals.

Team members enjoy a great work-life balance and directly impact our company, our clients, communities, and fellow team members.

What You’ll Do

You will lead the day-to-day operations of the department. You’ll oversee a team of skilled PPC specialists, ensuring quality, performance, and innovative strategy while driving measurable business results, such as quality lead generation and e-commerce sales.

You’ll take ownership of department-wide initiatives, including process development and adherence, tracking and analyzing client results, and addressing client performance concerns - both internally and with clients directly. You’ll champion the adoption of new tools, methodologies, and innovations to keep the department at the forefront of industry trends.

Additionally, you may be responsible for leading the strategic vision, execution, and optimization of digital advertising campaigns for key client accounts. 

Day-to-day work includes:

• Owning the day-to-day operations and strategic vision of the department
• Developing and implementing processes and workflows to improve efficiency
• Leading department projects that improve our service offerings, client performance, or other agency initiatives 
• Proactively reviewing strategies and performance of client accounts
• Displaying ownership of client results, digging in to solve issues when they arise
• Managing, mentoring, and developing a team of 5-10 team members, fostering a culture of accountability, collaboration, and innovation.
• Monitoring industry trends, and identifying opportunities to enhance the team’s expertise and client offerings.

Who You Are

You bring 5+ years of digital advertising experience. You also have at least 3 years of management experience.

Here’s what we’re looking for:

• Proven ability to manage the day-to-day operations of a PPC department, including resource planning, workload management, and quality assurance.
• Strong background in designing and implementing processes that improve team efficiency, client satisfaction, and campaign results.
• Track record of successfully managing client relationships, ensuring alignment with their goals, and delivering measurable business outcomes like lead generation and e-commerce sales.
• Expertise in analyzing and interpreting data to drive strategic decisions and ensure continuous campaign improvement.
• Adept at multitasking in a fast-paced environment, ensuring deadlines are met without compromising quality.
• Experience leading a team.

Additionally, you will have the following:

• A Bachelor’s degree or greater, or equivalent work experience in marketing
• Intimate familiarity of sales and marketing funnels
• Creative problem solving
• Outstanding computer skills
• Excellent written and verbal communication

The following experiences are a plus:

• Agency experience
• Marketing automation and CRM tool implementation
• Performance analysis via website analytics and reporting tools (e.g. Google Analytics, Triple Whale, etc.)
• Foreign language skills or strategic guidance of foreign campaigns

Why Work With Us? 

At a mid-sized agency like DOM, you can move the needle more than at a larger agency. Plus, you get to be part of a team of talented, hard-working individuals.  We take our ‘No Jerks’ policy seriously here.

We’re proud to offer a hybrid work schedule that allows you to work from home four days a week, while still fostering in-person collaboration every Thursday. It’s the best of both worlds—work from home while enjoying the connection and creativity that come with in-person teamwork.

DOM is in the top 3% of all Google partner agencies worldwide, helping our clients grow their businesses through digital advertising, search engine optimization, creative services, analytics, and a full suite of digital marketing services. Our agency is certified by Microsoft and Semrush with dozens of 5-star reviews on Clutch, G2 and Google.  

We’re a stable and growing leader delivering excellent results to our clients who say things like:

• “DOM constantly pushes the envelope.  They’re great communicators and are fun to work with, too.”
• “Working with DOM is like working with colleagues who have our company’s best interest at heart.”
• “I’m approached daily by other digital marketing agencies who want to pitch their company to me, but I never consider anyone else.”

We also have rave reviews on Glassdoor and have been voted one of Pittsburgh’s best places to work with employees who say things like:

• “The people are what makes this company great.”
• “You will be appreciated, challenged, and rewarded.”
• “An agency where you can grow with confidence.”

Perks & Benefits

We offer a competitive benefits package, including health, dental, and vision insurance; short-term disability coverage; a 401(k) with company match; and annual profit sharing.

Ready to Make an Impact? 

If you’re ready to work in a collaborative, fast-paced environment with a team that values your contributions and supports your growth, we’d love to hear from you. 

Direct Online Marketing is an Equal Opportunity Employer (EOE).