Webmaster and Social Media Manager

Proudly standing as the nation’s oldest HBCU, Cheyney University of Pennsylvania has been a stalwart and highly respected institution of higher education since our founding in 1837. For over 185 years our alumni have emerged as leaders and left their mark on the social, economic, and political history of Philadelphia, the surrounding region, the nation, and the world. Building on this legacy, the vision for Cheyney University is to become the premier model for academic excellence, character development, and social responsibility. 

Here at Cheyney, we value scholarship, diversity, integrity, respect, and service. We are committed to maintaining a vibrant educational community that is dedicated to promoting scholarship and lifelong learning for its students, offering wide student access to resources to ensure an opportunity for all to acquire an education, encouraging freedom of thought and freedom from discrimination by ensuring a respectful environment, and provide outreach and service to external and constituent communities, demonstrating their understanding of the importance and value of service. 

We’re looking for exceptional individuals who share our values, embrace our mission, recognize our potential, and covet the opportunity to continue to move our historic University forward. CU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities. 

We are seeking a tech-savvy and creative Webmaster and Social Media Manager to maintain our digital presence and drive engagement across web and social platforms. This role combines technical website management with strategic social media execution to ensure a seamless and engaging online experience for our audience.

Key Responsibilities:

• Responsible for website design, creation, and Implementation
• Experience with web development languages, frameworks, content management systems, and server-side scripting languages. 
• The role involves troubleshooting technical issues, implementing design updates, and collaborating with content creators.
• Maintain, update, and optimize the Cheyney University website (CMS platforms like WordPress, Drupal, etc.).
• Ensure website functionality, performance, and security.

• Monitor site traffic, SEO performance, and user experience using tools like Google Analytics and Search Console.
• Collaborate with stakeholders to implement new features and design updates.
• Troubleshoot and resolve website issues promptly.
• Manage hosting, domain, and SSL certificates.
• Develop and execute social media strategies across platforms (e.g., Facebook, Instagram, LinkedIn).
• Create, schedule, and publish engaging content (text, images, video).
• Monitor social media trends, audience engagement, and analytics to optimize performance.
• Respond to comments, messages, and mentions in a timely and professional manner.
• Collaborate with marketing manager and content teams to align messaging and campaigns.
• Track KPIs and prepare monthly performance reports.

• Bachelor’s degree in Marketing, Communications, Web Development, or related field (or equivalent experience).
• Proven experience managing websites and social media accounts.
• Proficiency in CMS platforms (e.g., WordPress), HTML/CSS basics, and SEO best practices.
• Familiarity with social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
• Strong writing, editing, and visual storytelling skills.
• Analytical mindset with experience using tools like Google Analytics, Meta Business Suite, etc.
• Ability to multitask, meet deadlines, and work independently or collaboratively.

• Web design and development.
• Graphic design skills (e.g., Canva, Adobe Creative Suite).
• Experience with paid social media advertising.
• Knowledge of accessibility and web compliance standards (e.g., WCAG).
• Basic video editing skills.

A complete online application will include the following attachments. Incomplete applications will not be reviewed.  

• Cover Letter 
• Resume/Curriculum Vitae 

Cheyney University an equal opportunity/affirmative action employer complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.