Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Responsible for executing the channel marketing and sales enablement initiatives for the Comcast Business Enterprise Sales Organization through the coordination, publication, and documentation aspects of related Sales Communications tools and projects. Interacts regularly with sales, marketing, product, and cross-functional teams to ensure our sales organization has the right information at the right time to deliver sales results. Must be able to provide project leadership. Has in-depth experience, knowledge, and skills in own discipline.
Job Description
Core Responsibilities
- Supports the execution of program and solution launch materials (both internal and external)) for Comcast Business Enterprise sales. Solution set included but not limited to: SD-WAN, Enterprise Cybersecurity, Connectivity, and Unified Communications.
- Assists in the development of programs to support solution selling for the Enterprise channel, including but not limited to virtual roadshows, in-person learning opportunities, sales kickoffs, and internal campaigns.
- Works with the Sales Team, Enterprise Marketing, Sales Engineering, Sales Operations, Solutions Architecture Team, HR Business Partners, Learning & Development team, Business leaders, combination teams, communications partners, and integration workstream leads to ensure appropriate representation of content.
- Partners with HQ and Divisional Sales Communications and Marketing Leads to ensure timely, relevant, and impactful delivery of communications and materials across all Sales Channels in Comcast Business.
- Manages channel marketing related communication intakes utilizing an intake system (JIRA) to provide timely and accurate deliverables and two-way communication with our business partners.
- Monitors, measures, and provides reporting on mySource tool adoption and other related metrics to measure communications effectiveness.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Keeps communications fresh, creative and engaging.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Other duties and responsibilities as assigned.
Requirements:
- Bachelor’s Degree or Equivalent
- Sales and internal communications experience preferred
- Self-motivated with the ability to prioritize multiple tasks and projects and flexibly adapt to changes in our operational environment
- Ability to write quickly; distilling complex concepts into key messages is critical in a fast-paced environment
- Excellent verbal, written, and interpersonal communications skills
- Demonstrated ability to develop effective partnerships across the organization at all levels
- Experience with Enterprise Solutions support, sales enablement, or sales communications a plus
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Cross-Functional Teamwork, Deadline Management, Marketing Materials, Sales Enablement
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.