Social Media Manager

Overview

Shift4 is looking for a strategic, creative, and data-driven Social Media Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You’ll be equal parts strategist, storyteller, and community builder—someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment.

Key Responsibilities:

• Strategy Development:
  • Develop and execute a cohesive social media strategy in alignment with overall marketing goals.
  • Identify target audiences and create content that resonates with them across various platforms.
• Content Creation:
  • Create and curate engaging and shareable content, including text, image, and video content.
  • Work closely with design and content teams to produce high-quality visuals and multimedia elements.
  • Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations.
• Platform Management:
  • Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
  • Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly.
• Community Engagement:
  • Foster and nurture a positive and active community around our brand.
  • Respond to comments, messages, and mentions in a timely and authentic manner.
• Analytics and Reporting:
  • Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly.
  • Prepare regular reports on key social media metrics and present insights to the marketing team.
• Campaign Development:
  • Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement.
  • Collaborate with cross-functional teams to integrate social media into broader marketing initiatives.
• Monitoring and Trend Analysis:
  • Monitor industry trends and competitor activities to identify opportunities for innovation.
  • Stay informed about social media best practices, emerging platforms, and technologies.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Manager or similar role.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools and analytics platforms.
• Creative thinking and the ability to generate innovative content ideas.

If you are passionate about social media, have a track record of successful campaigns, and are ready to take on a leadership role in shaping our online presence, we encourage you to apply. Join us in building a strong and engaging social media community for our brand!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.