Senior Manager, Connectivity, Corporate Communications

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and coordinating plans with senior level management around Comcast’s residential connectivity products. This individual will help design, execute and measure public relations programs in support of Xfinity Internet, Xfinity Mobile and Xfinity Home, Comcast’s home security solution. We are looking for a self starter that is organized, detail oriented, and has experience in external communications, including working with press. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities

• Support external communications strategy for core connectivity products, ensuring clear, compelling positioning across all audiences.\ Reviews and drafts press materials including fact sheets, news releases, scripts, and more.

• Help identify, shape, and pitch high-impact stories to national, tech, and trade media.

• Build and maintain strong relationships with key reporters, editors, analysts, and industry influencers.

• Develop integrated communications plans that align product milestones, business priorities, and market moments.

• Write and edit press releases, blog posts, FAQs, op-eds, briefing documents, and executive messaging.

• Prepare leaders and subject-matter experts for media interviews, speaking engagements, and press opportunities.

• Monitor industry trends, competitive news, and policy developments to proactively spot storytelling opportunities.

• Manage product announcement cycles end-to-end, from message development through launch execution.

• Partner with product, marketing, legal, and customer experience teams to ensure message consistency and accuracy.

• Track and report on earned media results, sentiment, and opportunities for optimization.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.