Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.
The Digital Solutions team in our National Support Center (NSC) is looking for a Senior Digital Business Systems Analyst at their Lafayette Hill, PA office.
Are you an expert in business and technology? Do you enjoy working cross-functionally to optimize business processes? Are you an analytical and innovative thinker? If so, then we’d like you to join our dedicated team as a Senior Digital Business Systems Analyst
About the Role:
As a Senior Digital Business Systems Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will collaborate with cross-functional teams to analyze and optimize business processes, gather requirements, and propose efficient and effective solutions and/or business process improvements. Your expertise in both business and technology will be essential in driving process improvements, optimizing workflows, and ensuring the successful implementation of solutions.
In this role, you will:
Collaborate with stakeholders to elicit, document, and prioritize business requirements through conducting in-depth process analysis.
Conduct thorough analysis of existing systems, processes, and workflows to identify areas for improvement and recommend solutions.
Create comprehensive documentation, including user stories, use cases, process flow diagrams, and data models, to facilitate system development and implementation.
Communicate technical concepts and project updates effectively to stakeholders of varying technical backgrounds.
Develop and execute test plans and test cases to validate system functionality and ensure adherence to business requirements.
Assist in change management activities by providing user training and documentation.
Collaborate with business users to define and implement streamlined workflows and best practices.
Successfully complete required safety and compliance training programs as assigned.
About You:
Bachelor's or Master's degree in Business Administration, Computer Science, Information Systems, or a related field.
Our ideal candidate will also:
Have experience in Digital applications such as ecommerce, mobile commerce, etc. (preferred).
Possess additional certifications in business analysis or project management.
Have experience with project management methodologies and tools (preferred).
Be familiar with business analysis techniques, such as process modeling, data modeling, and requirements elicitation.
Be proficient in utilizing software tools for requirements management, such as JIRA or Confluence (highly desirable).
Have knowledge of relational databases, APIs, and integration concepts.
Have strong problem-solving abilities to address system issues and troubleshoot technical challenges.
Possess the strong interpersonal skills required to build relationships, facilitate workshops, and lead discussions.
Possess the strong organizational skills needed to manage multiple tasks and priorities simultaneously, while ensuring accuracy and meeting deadlines.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
*Please note that benefit offerings may differ for teammates employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.