CX Sales Hunter -Digital Services

We are looking for a dynamic and highly driven Sales Hunter to join our client's team and lead new business acquisition across AI, Contact Center, and Digital Transformation technology solutions.

This is a high-impact role for an individual who thrives on opening new doors, engaging C-suite stakeholders, and driving enterprise-level technology deals in a fast-evolving CX and automation landscape.

Key Responsibilities:
 

• Identify, prospect, and close new business opportunities in Contact Center as a Service (CCaaS), Workforce Optimization (WFO), and AI & Automation technology domains.

 

• Develop and execute go-to-market strategies targeting enterprise clients across select verticals (e.g., BFSI, Healthcare)

 

• Build executive-level relationships (CIO, COO, CXO, and Digital Transformation leaders) and position the company as a trusted transformation partner.

 

• Understand client business challenges and craft customized, outcome-based commercial models that demonstrate measurable ROI.

 

• Collaborate with internal solution architects, delivery, and marketing teams to drive integrated solutions combining AI, cloud, and automation capabilities.

 

• Maintain a strong pulse on emerging AI, GenAI, and contact centre technologies, including platforms like CISCO Webex CX, Genesys Cloud, NICE CXone, and Google CCAI.

 

• Consistently achieve and exceed quarterly and annual sales targets.

Required Experience & Skills:

• 10+ years of enterprise technology sales experience, with a proven track record of exceeding sales targets for at least the past three consecutive years.

 

• Demonstrated success selling CCaaS, WFO, and AI-driven automation technology solutions to enterprise clients.

 

• Strong understanding of AI fundamentals and technology stacks commonly deployed in contact center and back-office environments.

 

• Experience with one or more leading CX platforms: CISCO Webex, Genesys Cloud, NICE CXone, Google CCAI, or similar.

 

• Solid experience and understanding of Professional Services / Implementation services, Digital Transformation, Process Re-engineering, and Outcome-based Pricing Models.

 

• Domain experience in at least two industry verticals, ideally Banking/Financial Services/Insurance (BFSI) and/or US Healthcare.

 

• Excellent communication, presentation, and negotiation skills.

 

• Ability and willingness to travel extensively across assigned territories.

Personal Attributes:

• Entrepreneurial mindset with a “hunter” DNA — self-starter, proactive, and results-oriented.

 

• Deep curiosity for emerging technologies and a passion for AI-led transformation.

 

• Strong executive presence and ability to navigate complex enterprise decision cycles.

 

• Collaborative, yet highly independent in driving business outcomes.