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Communications Manager

State of Delaware
Full-time
On-site
Dover, Delaware, United States

Summary Statement

The Communications Manager reports to the Communications Director and is responsible for developing content and coordinating the execution of strategic communications projects that support the Department of Human Resources’ mission and priorities. This position focuses on writing, messaging, campaign implementation, managing the work of external communications contractors and managing the internal DHR communications staff. The Communications Manager will supervise those employees and contractors handling social media, multimedia production, FOIA, and constituent relations, and will collaborate with internal communications staff and contractors to ensure messaging is aligned, accessible, and effective.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Supervise and manage the communications team
  • Write and edit a variety of communications materials, including press releases, talking points, internal emails, executive summaries, and reports
  • Implement communications plans for major department initiatives, campaigns, programs, and events
  • Coordinate the work of contract staff (social media and photo/video specialists) to ensure timely, brand-aligned content delivery
  • Serve as a project lead for priority communications efforts, managing timelines, approvals, and deliverables
  • Work closely with subject matter experts to translate technical or policy-heavy content into clear, engaging messaging
  • Ensure brand and editorial consistency across all communications products
  • Support internal communications and employee engagement strategies under the direction of the Communications Director
  • Provide quality control and content development support for high-visibility events or publications
  • Perform other related duties as assigned

Job Requirements

Job requirements for Communications Manager:

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

  1. Bachelors degree in Communications, Journalism, Public Relations, Marketing, or related field
  2. 3–5 years of relevant experience, preferably in government, nonprofit, or mission-driven marketing or communications organizations
  3. Strong writing and editing skills with a portfolio of content across platforms
  4. Experience managing external vendors or creative contractors
  5. Excellent organizational and project management skills
  6. Ability to work both independently and collaboratively on deadline-driven projects
  7. Proficiency with Microsoft Office; familiarity with Adobe Creative Suite or digital platforms a plus
  8. Knowledge and Experience with FOIA and constituent services a plus
  9. Commitment to inclusive, accessible, and audience-centered communications

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview. 

This position is eligible for a hybrid schedule. In-person meetings or events occur throughout the year and across the state.  

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.  You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 

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